Product Registration Failed: Product is already registered

[Qiqo]

Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
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Detailed description：

[Blake_ASUS]

Hi @arhandreeaalecu @Jonas76 @karldwayne91 ,
Please check your PM.
Thank you.

[jacobdelacruz9]

I am having the same issue.


However, myAsus account shows no products registered.

[Blake_ASUS]

jacobdelacruz9

I am having the same issue.

However, myAsus account shows no products registered.

View post

Hi there,
Please check your PM.
Thank you.

[bbloosli]

I have the same issue. Please PM me. Thanks in advance.

[SoporteHTVS]

A customer of mine is having this issue but unfortunately he doesn't speak english, how can I help him? Product must have been previously sold, registered by the first buyer and then returned.