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Product Registration Failed: Product is already registered

Star II
Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
Detailed description:
568 REPLIES 568

Star I
Same Issue.


Rising Star II
Hi @MihaiML ,
Please check your PM.
Thank you.

Am also. having the same issue

Rising Star II
Hi @samarsaifi9811 ,
Please check your PM.
Thank you.

Star I

Dear all,

For such issue, of course I will help to check one by one.

But please kindly help to verify below items first because the registration issue is most likely related to them.

And the registration only affects warranty, which is based on purchase invoice, so no need to worry too much or hurry.

  1. made a typo mistake on email when registration
  2. product registered by your family
  3. if you have a proper invoice, the product might have been sold to someone else before you, please contact the seller if you have concern about this

Thank you.

View post
I am having the same problem, can you or someone please help?