Product Registration Failed: Product is already registered

[Qiqo]

Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
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Detailed description：

[Blake_ASUS]

Hi @iamdee @oliverlyon279 @apekshamehta27 ,
Please check your PM.
Thank you very much.

[desert_tree_23]

I just got my new laptop, bought open box from Best Buy and I'm having the same error message pop up that my product is already registered.

[viktorhamonanga]

help me too pls

[Blake_ASUS]

Hi @desert_tree_23 & @viktorhamonangan ,
Please check your PM.
Thank you.

[adnanmaulana]

Hello, can you help me too, I have the same problem