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Product Registration Failed: Product is already registered

Qiqo
Star II
Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
========================
Detailed description:
1 ACCEPTED SOLUTION

Blake_ASUS
Community Legend II
Dear all,
For such issue, of course I will help to check one by one.
But please kindly help to verify below items first because your registration issue is most likely related to them.
And your registration only affects warranty, which is based on your invoice, so no need to worry too much or hurry.
made a typo mistake on email when registration
product registered by your family
if you have a proper invoice, the product might have been sold to someone else before you, please contact the seller if you have concern about this

Thank you.

View solution in original post

562 REPLIES 562

Gunshot04
Star I
Same problem with me it's saying product registration failed product already registered

myasus-27-10-2021-11-19-55.png

Blake_ASUS
Community Legend II
Gunshot04

Same problem with me it's saying product registration failed product already registered

myasus-27-10-2021-11-19-55.png


View post
Hi there,
Please check your PM.
Thank you.

iamdee
Star I
Hey, I have the same issue as well
image.png

oliverlyon279
Star I
i am also having the same issue.. can you help me as well?
image-2021-10-29-180003.png

Same issue with my ASUS Zenbook Duo . Could you kindly help me?
image.png