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Portable MB16AHP - Power Button Unresponsive

Star I
System: Zenscreen Go Portable Monitor
Battery or AC: Battery and AC
Model: MB16AHP
Frequency of occurrence: Current Issue on 2x MB16AHP units
Reset OS: Windows 10 Pro
Screenshot or video:
Detailed description:On 2 of the 4 MB16AHP units I own: The power button has become unresponsive. I can press and hold both power button and menu button to get the unit to power on for 2 seconds before it turns off and returns to it's unresponsive state. Depleting the battery does not fix the issue. Any help you can provide is appreciated. Thanks!

Rising Star II
Hi there,
Here we mainly discuss laptop related issues.
For your screen power button issue, please contact call center to have further assistance.
ASUS - Contact UsThank you.