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Modell: GU502GU

My keyboard is occasionally not working. Everything seems fine and then suddenly it stops registrering the keys. This has been an ongoing problem, only months after I bought it. I have tried automatically and manually updating the driver.
7 REPLIES 7

RAJU_MSC_MATHEM
Zen Master I
christoffer.austad

My keyboard is occasionally not working. Everything seems fine and then suddenly it stops registrering the keys. This has been an ongoing problem, only months after I bought it. I have tried automatically and manually updating the driver.


Modell: GU502GU
add this executable file ctfmon.exe as startup items

RAJU.MSC.MATHEMATICS

https://zentalk.asus.com/en/discussion/50098/modell-gu502gu

add this executable file ctfmon.exe as startup items


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Could you elaborate why this would work? (I don't doubt that it could work, just wondering why) And do you know if this is a common problem with this model?

RAJU_MSC_MATHEM
Zen Master I
christoffer.austad

https://zentalk.asus.com/en/discussion/comment/174004#Comment_174004

Could you elaborate why this would work? (I don't doubt that it could work, just wondering why) And do you know if this is a common problem with this model?


View post
ya common problem , not only with Asus , i seen complaints about many models from different brands.
in some times, we can type on notepad, but typing will not work on browsers. I experienced too.

Blake_ASUS
Community Legend II
Hello Christoffer,
What is your BIOS version?
GU502GU - SupportAnd can you check in Armoury Crate or MyASUS to see if there is any keyboard firmware that need to be updated or have been updated?
Also, if you have a external keyboard, does the same issue happen?
Thank you.