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Lock out of my Asus N56J : Enter user HDD password

siditlef
Star I
System: Intel Quad Core i7 A700HO 2,4 Ghz
Battery or AC: AC
Model: N56J
Frequency of occurrence: Every time
Reset OS: ?
Screenshot or video: https://ibb.co/HKJHBst
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Detailed description:
When I start my computer it asks for "HDD Password". Even before the bios. I cannot remember it, so I cannot start Winows anymore. What can I do?

20200813-144318.jpg


1 REPLY 1

Blake_ASUS
Community Legend II
Hello siditlef,
I'm really sorry about this.
The HDD is either broken or there was one time that the password was accidentally inserted wrong, then it is stuck here.
Please kindly change another HDD and reinstall Windows with it.
Thank you.