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Laptop

Kericain3
Star I

My computer threw a blue screen and wouldn’t come back on afterwards so I took the back off and tried to clean the dirt off of everything and the 2 white strips came unplugged so I guess when plugging them back into the motherboard it somehow triggered something and will not turn on at all now only shows the charging light but not the led lighting and won’t power on can you please help? 

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@Kericain3
As we cannot confirm the actual condition of your laptop and identify which parts are malfunctioning, we would recommend you to send the laptop to the repair center for further assessment.
The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.