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Keyboard just started to play up 6 months out of warranty

NotHappy
Star I

Not happy at all!

6 months out of its 12 month warranty and I'm having issues with the keyboard. Namely the W button.

And as a consumer who has supported ASUS, do you think ASUS would actually come ot the party and fix it if I ask them to?

 

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@NotHappy 
If your keyboard is experiencing a malfunction, I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.