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Graphics card fan

jackjv
Star I

ROG Strix tower

Cannot see the screen for more than a few seconds. I hear a fan trying to rev up and failing. Bought the PC a few weeks ago, minimal use, in a room with minimal dust, no damage to the PC. Has been sitting in the same spot since delivered. I am guessing the fan is defective.

 

I tried phone support and online support on the ASUS website. Neither is working right now...

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@jackjv 
Here we mainly discuss the issues/questions related to ASUS laptop & Phone.

For your Gaming Tower PCs questions, I suggest you contact our local call center to have further assistance.

Please refer to below and find the link of local call center.

http://www.asus.com/support/CallUs# 
Sorry for any inconvenience it may be caused. 

camilasaunder89
Star III

I will recommend you to turn off your system for a while if it's a temporary problem. Also, the system file or driver may be corrupted if your display can't be properly connected. To fix this, get your drivers updated or contact a service center.

https://wethegeek.com/best-driver-update-software/