G533QS-HQ132T - Keyboard, LED & Sound issues

[asahu1982uk]

1 System: Windows 10
2 Battery or AC: Both
3 Model: G533QS-HQ132T
4 Frequency of occurrence: All the time
5 Reset OS: Yes
6 Screenshot or video: Yes, depicts the Front LED and Audio issues
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Detailed description : New Laptop, performed all the updates available under Windows Update and MyAsus on first start up
FN key does not work and hence do not have access to any of the F1-F12 secondary functions 
Left ''Shift'' key does not work
"| \" key next to the Left ''shift'' key does not work
The front LED strip (under the laptop) does not work
Speaker at the top right corner (right above the power button) make a continuous popping/cracking sound every time a video/audio is played
I have reset the OS and installed all updates the 2nd time but to no avail.
Please advise.

[Blake_ASUS]

Hi there,
Do you remember having any of the issue before you do any update?
There might be firmware update failed on your laptop, and reset can not fix it.
And it would be quite hard to dig in which update fail at this moment.
Please try to update BIOS and reinstall KB firmware, ASUS System Control Interface, and Armoury Crate.
ROG Strix SCAR 15 G533 - Support
If it still doesn't work, I would suggest you to send the device to our service center.
Sorry for the inconvenience caused.
Thank you.

[asahu1982uk]

Hi Blake,
Thanks for the revert.
Can't say what happened before the update as the first thing that I did was to install the updates.
Tried the below as suggested. Again no luck.
"update BIOS and reinstall KB firmware, ASUS System Control Interface, and Armoury Crate."

[Blake_ASUS]

Hi asahu,
I'm sorry to hear that.
Please kindly send the device to our service center.
Thank you.