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Dysfunctionning 3.5 mm jack and internal antenna broken Zenfone 3 ze520 kl

iL2DF-neo
Star I

Hello,

recently my zenfone 3 slipped out of my hands and hit the floor. Since then, I don't have any sound coming from the audio jack. I ordered a new jack element and replace it but that didn't solve the problem. So here is my first question, What could be the reason of this jack dysfunctionning ?

When the repair, I had disconnect the internal antenna. It was difficult to do and turns out I broke the contact on the the motherboard. Is there a way to fix it ? Is the antenna dedicated to mobile network because I can still receive wifi connection.

Best regards

5 REPLIES 5

Falcon_ASUS
Moderator
Moderator

@iL2DF-neo 
It could be due to a fault in the motherboard.
Since the parts you replaced were not provided by us, we are unable to assess the potential issues.
We apologize for any inconvenience caused.

Is there a way to clone my system onto another zenfone to use the other mb ?

Best regards

@iL2DF-neo 
I'm afraid it cannot be done this way. 
The eMCP is soldered onto the motherboard, and attempting to replace it may cause damage to the board or the chip.
Sorry for any inconvenience it may be caused. 

Hello,

by cloning, I mean using a software. Like I did on from my zenfone 3 to my zenfone 10 with clone phone

Best regards