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Dash F15 not working with HP Reverb G2 (vertical bars)

trduff
Star II
System: Windows 10
Battery or AC: AC
Model: Dash F15
Frequency of occurrence: everytime
Reset OS:
Screenshot or video:
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Detailed description:
Used a thunderbolt to displayport in the Dash F15 thunderbolt port to connect to the Reverb G2. Windows mixed reality app finds the Reverb G2, the displays turn on but are showing vertical bars. Items in screen are tracking, but no color, mostly vertical bars. sometimes the right screen does work.
I'm only testing through the Windows mixed reality portal.
It almost seems like it isn't using/activating the Nvidia 3070 card, since the graphics usage stays low and the dash doesn't get warm and the fans stay off.
The Reverb G2 works in my desktop computer with an ASUS 3080 TUF installed.
56 REPLIES 56

john_barker
Star I
Nope, gave it up as a bad job! I don't think this notebook will ever run VR. Shame, because that is also why I bought it.

Mrsami
Star I
john.barker you are not alone i have same the problem 😞 my lap top is tuf dash f15 (FX516PR) rtx 3070 and i have g2 reverb it's not working the right screen works while the left screen is showing the vertical bars.
I tried everything there is no result I hope any one help me

trduff
Star II
Ok ASUS we now have at least four of your customers that bought this notebook with the same issue.
Looking at the hardware specs, it checks all of the Microsoft boxes for Mixed Reality, then add the notebook description stating it works with Windows Mixed Reality really puts the expectation very high that it should work with the only consumer level Mixed Reality headset that Microsoft is selling when this notebook was released.
Is this a software fix, or is it a hardware limitation that can't be fixed?

Mrsami
Star I
trduff

Ok ASUS we now have at least four of your customers that bought this notebook with the same issue.

Looking at the hardware specs, it checks all of the Microsoft boxes for Mixed Reality, then add the notebook description stating it works with Windows Mixed Reality really puts the expectation very high that it should work with the only consumer level Mixed Reality headset that Microsoft is selling when this notebook was released.

Is this a software fix, or is it a hardware limitation that can't be fixed?


View post
If you ask me what is the biggest regret and shame u feel it in this life, my answer it's when I bought this laptop
that so sad

trduff
Star II
ASUS, is there any progress on this?
This notebook isn't working for the HP Reverb G2 or the HTC Vive Cosmos Elite, even though the specs/description say they do.