Can my hp model ASUS_Z00LD update its android ?

[sszekuan]

Please tell us some basic information before asking for help:
Model Name:ASUS_Z00LD
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[sszekuan]

Hi,
My device is of the above mentioned model. The android version is 5.0.2 and it has never been updated automatically. I wonder how can I update to later version of android as any apps are not compatible with this older version of android.
I am not sure if my inability to upgrade my android system related to the fact that my hp is rooted?
Please help. Thankyou.

[Jiaszzz_ASUS]

Hi sszekuan,
The latest firmware version for the ZE550KL is WW-21.40.1220.2196, which runs by Android M, also known as Android 6.
Please refer to the following link for updated information.
https://www.asus.com/support/FAQ/1015606
Please note that if you have ever flashed or rooted the device, you may not be able to perform updates or may lose your warranty.

[ASUS_Bot]

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