Bluetooth issues

[diogosobral]

Model: ZE552KL
RAM: 4GB
Firmware/App Version: WCNSS-PR-4-0-00265
Location: Lisboa
Frequency of Occurrence: Everytime
Rooted: No
App Name: Bluetooth
Description: Bluetooth has issues working. Call sound is disrupted all the time and cannot hear or talk properly. Have to disconnect and use phone speakers. Very unconfortable. Can you help?

Bluetooth has issues working. Call sound is disrupted all the time and cannot hear or talk properly. Have to disconnect and use phone speakers. Very unconfortable. Can you help?

[wai_hon_leong]

Sorry, Asus phones always have bluetooth problems when other brands work just fine. Suggest you just dump this and buy another brand's phone. THERE ARE NO KNOWN FIX TO THIS PROBLEM.

[ServiceH_ASUS]

Hi diogosobral We are sorry to hear that you are having this issue. Please kindly provide me your phone’s firmware version. Please kindly test it under safe mode. (safe mode: https://www.asus.com/support/faq/1005163) Thank you:)