09-15-2024 01:54 PM
Hi I unable to access my laptop or bios after a bios update black screen
09-17-2024 05:40 PM
@Weidemanjoe1981
It is recommended that you refer to the following FAQ for troubleshooting.
[Notebook/AIO] Troubleshooting - Computer occurs black screen when the BIOS update process is interr...
If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.