ASUS TUF Gaming F15 (FX507ZC4) — Intermittent Power-On Issue After Shutdown

[Blackmesaja]

I’m experiencing a problem with my ASUS TUF Gaming F15 (model FX507ZC4).

When I shut down the laptop, I often struggle to turn it back on. I’ve tried several troubleshooting steps, including:

• Holding the power button for 60 seconds.
• Disconnecting the charger.
• Removing all USB devices.

Despite multiple attempts in different combinations, the laptop eventually powers on, but it seems random and unreliable.

Interestingly, the power button works perfectly for putting the laptop to sleep and waking it up — the issue only happens after a full shutdown. Once the laptop is off, pressing the power button doesn’t respond immediately, and I have to go through a series of retries before it finally starts.

I’d like to understand what could be causing this and how to fix it. Could it be a hardware issue, or is there something in the BIOS or power settings that needs adjustment?

[Falcon_ASUS · Accepted solution]

@Blackmesaja 
It might be caused by a stuck power button. If the issue persists, we recommend that you take your laptop to a service center for further diagnosis.
The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

[Blackmesaja]

After a few tests, I can confirm that the issue is indeed with the button.

Thanks for the quick help, best regards.