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Asus ROG x13- touch screen not working and missing driver

Star I

Hi all,

I just picked up a new Asus ROG flow x13. Come to find out when I bring it home the touch screen is not working at all. When I go to system-about, under pen and touch it says “No pen or touch input is available for this display”. When I try to go to device manager I don’t see any touch screen driver, tried scanning for hardware changes and still see no touch screen driver. I called ASUS support and they sent me a BIOS update, still didn’t work. The guy on the phone was pretty useless and was telling me to either return it or send it in for maintenance ( don’t feel like waiting a month for a working touch screen) Does anyone know of a fix for this? Or am I just beat and have to return it?

Thank you


Star II

Useless bro no useless people to help here our bootloader unlock tool still no response from last year 


If you have recently purchased the laptop and are experiencing issues, it is recommended to contact the retailer to inquire about the possibility of a return or exchange. Sorry for any inconvenience it may be caused.