I have brought my ASUS ROG SCAR 18 2023 MODEL with core i9 13980hx, rtx 4090, 2tb ssd and 32 gb ram. I brought it last december 15, 2023 and registered my product at december 16, 2023. I have complaints for the quality of the laptop regarding on the screen bleedings, very hot temperature, loud whinning of coils fans and the removing of pain at the exterior!
I showed my laptop in the service center here in kuwait and the technical person is always discouraging me! He saying these are all my fault! What?? Do ASUS have this kind of unprofessional employee? It is obvious it is not my mistake and factory defect? What happened to the QUALITY OF THE PRODUCT AND SUPPORT SERVICE? THE OUTRIGHT WARRANTY??? COME ON ASUS! THERE ARE TOO MANY COMPLAINTS OF SCAR 18 AND G18 ON REDDIT AND REVIEWS! WHY LIKE THIS??? I am a member since 2014 and I do not have any problems in my zenfones and even my GPU from my desktop! But this??? I hope ASUS will do something about these issues and I want my laptop to be replaced! Poor Quality and service here in Kuwait!
