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Armoury Crate Service Error

ZT-f8980b20
Star II
System: Windows 10
Battery or AC: Battery
Model: ROG Strix G531GT
Frequency of occurrence: -
Reset OS: -
Screenshot or video:
========================
Detailed description:
Hi, I cannot my use my Armoury crate as usual, its been 3 days and keep counting. It shown "Service Error" when trying to open Armour Crate. Im trying reinstalling but the error always pop up. It stated that Rog Live Service, Aura Service, and Armoury Crate service not installed, but when i open Program and Features its already installed *picture Attached*.
What whould i do?
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model.png

19 REPLIES 19

waelzegneni
Star I
same problem here, keyboard lights are not working anymore
model: g531gt

nostromov
Star I
OMG., I think I get it. In the template to post to the forums, it says: "5. Reset OS?"
This software, Armoury Crate, is a "Trusted Microsoft Store app". That's the problem! You don't design software for the MS Store, it is literally THE WORST. Guys, that's the bad news: it is NEVER going to work (again) until:
1) ASUS come to their senses and re-program their software (from the ground up) to be normal, or
2) we destroy our Windows installation and setup, in order to regain this functionality.
So, so stupid. Unbelievable.
stupid-beyond-belief.png

Fabius
Star I
i got rog strix g731u and have the same problem.

Blake_ASUS
Community Legend II
Dear all,
Thank you so much for your feedback,
May I have the version of your BIOS, Windows, Amoury Create Service,ASUS System Control Interface V2 and ROG Live Service Package?
I have reported this issue to related department.

ZT-f8980b20
Star II
Hello Blake_Asus
Bios Windows
5.png
Armoury crate service not installed.
ASUS System Control Interface V2.2.28.0
ROG live Service 1.1.6.0
Please fix it soon. Everyone looks like facing the same problem with me.