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RT-BE92U Persistent Thermal Zone Faults

RicoSuave
Star II

First post here so bear with me if I miss anything. Since purchase, my RT-BE92U has been plagued with the same issues others have posted here. Up until the new firmware version dropped, I was having constant problems with network stability. I am currently running the latest firmware version (3.0.0.6.102_37435) and a lot of the issues seem to have been resolved except for one. Before the firmware update, I was seeing intermittent thermal zone errors in the system log. Since applying the update, I am consistently getting the following errors that appear every 3 seconds exactly:

Jan 4 18:29:52 kernel: read_bpcm_reg_direct_keyhole: Wait for completion failed, devAddr 0x3, offset 24, idx 2
Jan 4 18:29:52 kernel: thermal thermal_zone0: Failed to get RAIL 0 temperature, ret=256
Jan 4 18:29:52 kernel: thermal thermal_zone0: Failed to get temperature, ret=-1
Jan 4 18:29:52 kernel: thermal thermal_zone0: failed to read out thermal zone (-1)

On occasion, the errors coincide with a drastic decrease in wireless network performance. Under normal conditions, when connected to the 6GHz network, my wireless network download speed averages around 1100Mbps. This will drop to a nearly unusable 2-3Mbps. The 2.5GHz and 5GHz networks also see a decrease in speed to around the same 2-3Mbps. Wired clients seem unaffected. Once I perform a hard reset to the router, it seems to correct the speed issue for a while, but the thermal zone errors continue to persist. This seems to happen anywhere from once a week, to every day. Performing a hard reset isn't something I want to nor should have to keep doing to correct the issue every time it happens. Please let me know if there is anything else I can do to stop this from happening. I am getting very close to returning this router and exchanging it for a different brand. Thanks.

142 REPLIES 142

fairfacts
Star II

It lloks like my first application of the beta failed (which is why nothing changed).  I just randomly decided to check the version and ... then reapplied the beta and the beta is now running.  No CPU spikes to speak of  memory utilization at around 70% (seems high to me) and just the thermal faults.  

I am seeing sporadic Feb 11 22:02:14 wlceventd: wlceventd_proc_event(696): wl1.2: Auth XX:XX, status: Successful (0), rssi:-75
Feb 11 22:02:14 wlceventd: wlceventd_proc_event(733): wl1.2: Assoc XX:XX, status: Successful (0), rssi:-75

 

and Feb 11 21:57:38 wlceventd: wlceventd_proc_event(656): wl1.1: Deauth_ind XX:XX, status: 0, reason: Disassociated due to inactivity (4), rssi:-83
Feb 11 21:57:38 kernel: WLC_SCB_DEAUTHORIZE error (-30)

about every 15mins or so (seems random ish time interval).  MAC is not the router MAC so I need to see what it is

 

Hidden the specific mac address with XX:XX

fairfacts
Star II

These errors appear to be as devices either leave the house or power down and disappear off network:

I am seeing sporadic Feb 11 22:02:14 wlceventd: wlceventd_proc_event(696): wl1.2: Auth XX:XX, status: Successful (0), rssi:-75
Feb 11 22:02:14 wlceventd: wlceventd_proc_event(733): wl1.2: Assoc XX:XX, status: Successful (0), rssi:-75

 

and Feb 11 21:57:38 wlceventd: wlceventd_proc_event(656): wl1.1: Deauth_ind XX:XX, status: 0, reason: Disassociated due to inactivity (4), rssi:-83
Feb 11 21:57:38 kernel: WLC_SCB_DEAUTHORIZE error (-30)

so not worrying

rflw
Star I

I've been running 34735 for several days now and while the stability has improved somewhat there are still some network drops, not sure if its reboot, or wifi reset, something else, ?, outta time troubleshooting.

I need to return mine.

Still getting thermal errors also. Sigh!!!

kernel: read_bpcm_reg_direct_keyhole: Wait for completion failed, devAddr 0x3, offset 24, idx 2
kernel: thermal thermal_zone0: Failed to get RAIL 0 temperature, ret=256
kernel thermal thermal_zone0: Failed to get temperature, ret=-1
kernel: thermal thermal_zone0: failed to read out thermal zone (-1)

cowhow
Star II

I sent another log bundle to support on Tuesday.  No word yet.  @Aureliannn_ASUS told me in a DM that 37803 was primarily aimed at CPU usage.  So hopefully the next build will squash the thermal errors. 

Sorry, yes, I meant to write running 37803 in my previous post, also forgot to mention I have noticed the improved cpu performance on this version (spikes seem to be gone), have to return this guy though due to the remaining problems, window up in 1 more day.