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RT-BE92U Persistent Thermal Zone Faults

RicoSuave
Star II

First post here so bear with me if I miss anything. Since purchase, my RT-BE92U has been plagued with the same issues others have posted here. Up until the new firmware version dropped, I was having constant problems with network stability. I am currently running the latest firmware version (3.0.0.6.102_37435) and a lot of the issues seem to have been resolved except for one. Before the firmware update, I was seeing intermittent thermal zone errors in the system log. Since applying the update, I am consistently getting the following errors that appear every 3 seconds exactly:

Jan 4 18:29:52 kernel: read_bpcm_reg_direct_keyhole: Wait for completion failed, devAddr 0x3, offset 24, idx 2
Jan 4 18:29:52 kernel: thermal thermal_zone0: Failed to get RAIL 0 temperature, ret=256
Jan 4 18:29:52 kernel: thermal thermal_zone0: Failed to get temperature, ret=-1
Jan 4 18:29:52 kernel: thermal thermal_zone0: failed to read out thermal zone (-1)

On occasion, the errors coincide with a drastic decrease in wireless network performance. Under normal conditions, when connected to the 6GHz network, my wireless network download speed averages around 1100Mbps. This will drop to a nearly unusable 2-3Mbps. The 2.5GHz and 5GHz networks also see a decrease in speed to around the same 2-3Mbps. Wired clients seem unaffected. Once I perform a hard reset to the router, it seems to correct the speed issue for a while, but the thermal zone errors continue to persist. This seems to happen anywhere from once a week, to every day. Performing a hard reset isn't something I want to nor should have to keep doing to correct the issue every time it happens. Please let me know if there is anything else I can do to stop this from happening. I am getting very close to returning this router and exchanging it for a different brand. Thanks.

166 REPLIES 166

cowhow
Star III

@Aureliannn_ASUS  Is there newer build of the beta than 37803?

titan04
Star II

Experiencing the same issues and see no point in submitting what everyone else already has.  There appears to be a beta.  How does one acquire this?

PoweredByVeg
Star I

IMG_2645.png

 There is currently a promotion on Amazon, I have really been wanting this router for a while but with the issues people are having I’m on the fence. Hopefully it’s just a software issue as I really do think I’m going to buy it this weekend 😂

anyone know how much cash back I would get as part of this promotion? Can’t find it anywhere on Asus website.

also, in preparation where would one get the beta firmware?

bobo138_0-1739328330006.png

I want cash back instead. This is for USA customer. I guess I return my now and buy again.

RicoSuave
Star II

Update: Received beta firmware version 9.0.0.6.102_37803 from ASUS yesterday. Gonna keep an eye on it this week and report back to see if there are any improvements or other issues.