01-04-2025 06:46 PM
First post here so bear with me if I miss anything. Since purchase, my RT-BE92U has been plagued with the same issues others have posted here. Up until the new firmware version dropped, I was having constant problems with network stability. I am currently running the latest firmware version (3.0.0.6.102_37435) and a lot of the issues seem to have been resolved except for one. Before the firmware update, I was seeing intermittent thermal zone errors in the system log. Since applying the update, I am consistently getting the following errors that appear every 3 seconds exactly:
Jan 4 18:29:52 kernel: read_bpcm_reg_direct_keyhole: Wait for completion failed, devAddr 0x3, offset 24, idx 2
Jan 4 18:29:52 kernel: thermal thermal_zone0: Failed to get RAIL 0 temperature, ret=256
Jan 4 18:29:52 kernel: thermal thermal_zone0: Failed to get temperature, ret=-1
Jan 4 18:29:52 kernel: thermal thermal_zone0: failed to read out thermal zone (-1)
On occasion, the errors coincide with a drastic decrease in wireless network performance. Under normal conditions, when connected to the 6GHz network, my wireless network download speed averages around 1100Mbps. This will drop to a nearly unusable 2-3Mbps. The 2.5GHz and 5GHz networks also see a decrease in speed to around the same 2-3Mbps. Wired clients seem unaffected. Once I perform a hard reset to the router, it seems to correct the speed issue for a while, but the thermal zone errors continue to persist. This seems to happen anywhere from once a week, to every day. Performing a hard reset isn't something I want to nor should have to keep doing to correct the issue every time it happens. Please let me know if there is anything else I can do to stop this from happening. I am getting very close to returning this router and exchanging it for a different brand. Thanks.
a week ago
The wife and I lived in Fort Worth for 20 something years and just relocated back to Costa Rica. If I were still in Fort Worth I'd do the same as you. As critical as these errors are we need a fix and pronto. I was just reading a Reddit where a guy installed build 37521 and said the log errors stopped. He used the feedback page to request access.
a week ago
Thanks for sharing Cowhow. Worth a shot.
a week ago
I think the error is on Proc3 monitoring. Reset sends it back to Proc 1 for main load.
Mine started this after the 3rd config change being applied and I see the load on Proc 3 being maxed out / bouncing.
a week ago
Ugh I see someone else is seeing it on 2 as well.
a week ago
Alas. I bought my router a week ago. I had grand hopes. I thought at first maybe the issue was Charter/Spectrum, so I switched ISPs to a local fiber outfit. That will end up having been the best outcome of all of this. I will be working from home shortly and I can't wait to see this issue fixed, provided that it is fixed and not actually a hardware issue. This thread has confirmed to me that I have to return the router and try something else. Dang.