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RT-BE92U Persistent Thermal Zone Faults

RicoSuave
Star II

First post here so bear with me if I miss anything. Since purchase, my RT-BE92U has been plagued with the same issues others have posted here. Up until the new firmware version dropped, I was having constant problems with network stability. I am currently running the latest firmware version (3.0.0.6.102_37435) and a lot of the issues seem to have been resolved except for one. Before the firmware update, I was seeing intermittent thermal zone errors in the system log. Since applying the update, I am consistently getting the following errors that appear every 3 seconds exactly:

Jan 4 18:29:52 kernel: read_bpcm_reg_direct_keyhole: Wait for completion failed, devAddr 0x3, offset 24, idx 2
Jan 4 18:29:52 kernel: thermal thermal_zone0: Failed to get RAIL 0 temperature, ret=256
Jan 4 18:29:52 kernel: thermal thermal_zone0: Failed to get temperature, ret=-1
Jan 4 18:29:52 kernel: thermal thermal_zone0: failed to read out thermal zone (-1)

On occasion, the errors coincide with a drastic decrease in wireless network performance. Under normal conditions, when connected to the 6GHz network, my wireless network download speed averages around 1100Mbps. This will drop to a nearly unusable 2-3Mbps. The 2.5GHz and 5GHz networks also see a decrease in speed to around the same 2-3Mbps. Wired clients seem unaffected. Once I perform a hard reset to the router, it seems to correct the speed issue for a while, but the thermal zone errors continue to persist. This seems to happen anywhere from once a week, to every day. Performing a hard reset isn't something I want to nor should have to keep doing to correct the issue every time it happens. Please let me know if there is anything else I can do to stop this from happening. I am getting very close to returning this router and exchanging it for a different brand. Thanks.

108 REPLIES 108

Chobra
Star II

As a work around until the issue has been resolved via firmware update do the below.  No more thermal fault and core 50-100% for 3 days now and no scheduled auto reboot needed.  Also reduced deauth with reason = unspecified.

Main culprit:

  • Disable MLO
  • Disable wifi 7

Secondary culprit:

  • Separate each band (2.4, 5, 6GHz) with its own SSID

Optional:

  • Legacy 2.4ghz devices, use WPA/WPA2 auth rather than WPA2 only
  • Disable the following on all bands (2.4, 5, 6GHz)
    • WMM APSD
    • AMPDU 
    • MIMO
    • MU-MIMO
    • OFDMA
    • Explicit beamforming
    • Universal beamforming

Deleted

This didnt resolve for me. I dont get Deauth (and havent since I resolved a lot of my IOT fixed IP addresses) but I continue to get the thermal errors and CPU spikes on processor 1 now (moved from 3)

cowhow
Star II

Just for the record I just experienced my first random reboot.  And I hate to keep harping on this but these thermal errors make reading the logs for events such as this almost useless.

I know Asus can't just throw out a new firmware but some updates would help.  My real concern is this is hardware related in which case I'd be screwed.  That is unless Asus wanted to ship me a new router to Costa Rica.  So, a call to Asus tech support tomorrow morning.  This router has been out long enough not to be having these problems, problems that shouldn't have appeared at all.

DesiBuckeye
Star II

I tried to reboot overnight (to see if the deauth issues would go away) and the router was very erratic in the morning (incredibly low speeds of less than 1 Mbps, even when hardwired, when the WAN speed was close to 1 Gbps). I had to hard reset. Speed came back, but I still have all the errors (deauth and thermal). I'm going to exchange it for another unit to see if another unit does any better, else I'll switch routers