RT-AX82U No internet output from router.

[PNT73]

Hi all,

Just bought router and updated firmware to latest release.  Everything in house connects and talks fine through lan and wifi  connections. USB tether is the only internet option here. It connects to the router with no problems, I get a ip, gateway, etc from my isp. The router can check for updates, do a speed test, and so forth. However none of the connected devices, tv, stb, desktops, laptops, via lan or wifi 2.4 /5.0 will connect to internet. No parental controls, vpn, or firewall settings have been changed. All devices in house have static ip's. Phone tether works when connected directly to laptop, desktops, and stb. Router can see and make use of the tethered connection, just won't forward it out.

Any thought's are greatly appreciated, hate to return it already. Is this linked to the ...25017 firmware issues,

Thanks in advance,

Pen

[jzchen]

Sounds like NAT is disabled but I'm not sure how to direct you to check or fix it...

[PNT73]

Thanks jzchen,

We got it fixed last night. It was the firmware update that killed it. On the latest firmware, WAN_Primary must be USB and WAN_Secondary must be WAN or LAN3, if your using dual mode. 

Hope this helps others who might have updated their firmware accidently.

Pen