12-28-2023 05:57 AM
RT-AX55,USB WIFI (netis wf2122 ) PC CAN NOT SEE SSID ,(can see nigthbore SSID) but another device (ipad tv mobile) can ssid of RT-AX55 ,I was try change chanel ssid 1-11 not work.
12-28-2023 07:30 AM - edited 12-28-2023 07:31 AM
Change SSIDs on router:
Richykiang -> Richykiang_10
Richykiang_5G -> Richykiang_5G_10
Can both PC and iPad see SSIDs after the change?
12-28-2023 07:21 PM
- netis wf2122
01-03-2024 12:20 AM
Hi @dirihin ,
based on your issue, may I ask have you check the ASUS Router App?
Please confirm whether the Wi-Fi signal is enabled.
In the Web GUI, go to Wireless > General, [Hide SSID], and verify if the SSID is hidden.
For detailed steps, please refer to the FAQ below.
[Wireless Router] How to Enable/Disable/Hide my ASUS router’s WiFi signal? | Official Support | ASUS...
If you have confirmed that everything is enabled, please take a screenshot of the page where the feature is enabled and provide the feedback log.
You can submit feedback through the Web GUI (http://www.asusrouter.com😞
Connect your device to your router and log in to the Web GUI (http://www.asusrouter.com).
Find "Administration" and click "Feedback."
Fill in your region, email (required field), ASUS Service No./Case No. (not required), select the feedback problem and description.
You can also write down comments/suggestions.
More details might help us analyze the issue you have encountered more efficiently.
Read the agreement and click "I agree."
Click "Send" to submit your feedback.
Then, please provide the product serial number, the time of submitting the issue report, the email used for filling out the issue report, and the time when the issue occurred via private message.
Thank you.
01-03-2024 01:15 AM
Hi @dirihin ,
as above, you can also try remove ASUS router and use other devices to connect to your ISP modem to confirm whether the issue still persist.
You can refer to the following FAQ as well.
Thank you.