AX3000 devices losing wifi

[requiredusernam]

I'm not certain this is a router problem, but Lenovo and Ubiquiti have failed me.

I have the AX3000 hooked up by cable to a Ubiquiti UPA-AC-LR cabled to the Asus and Lenovo PC connected by wifi.  Both have worked perfectly with my Asus for 18 mo. In the last week that has changed.  Kept losing wifi to my PC for hours, in some cases over 1 day.  In troubleshooting I found if I unplug the AC-LR (unplug cable from router), my PC wifi works.  Plug the cable back in . . . lose PC wifi.  No other devices seem to be affected.

I've rebooted the PC and AC-LR.  I've checked the Asus router web site for IP conflicts.  I know little else about hardware.  Any ideas how to troubleshoot further?

[asisnaira]

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@requiredusernammiocado wrote:

I'm not certain this is a router problem, but Lenovo and Ubiquiti have failed me.

I have the AX3000 hooked up by cable to a Ubiquiti UPA-AC-LR cabled to the Asus and Lenovo PC connected by wifi.  Both have worked perfectly with my Asus for 18 mo. In the last week that has changed.  Kept losing wifi to my PC for hours, in some cases over 1 day.  In troubleshooting I found if I unplug the AC-LR (unplug cable from router), my PC wifi works.  Plug the cable back in . . . lose PC wifi.  No other devices seem to be affected.

I've rebooted the PC and AC-LR.  I've checked the Asus router web site for IP conflicts.  I know little else about hardware.  Any ideas how to troubleshoot further?

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There may be an issue with the Ubiquiti AC-LR interfering with your PC's connection, possibly causing a conflict with IP addresses or network settings. Try assigning a static IP to your PC and the AC-LR, or reset the AC-LR to factory settings to rule out any configuration issues. You could also test by connecting another device to the AC-LR to see if the issue persists, which might help pinpoint whether the issue is with the PC or the AC-LR itself.