01-14-2024 12:59 AM
Hello, I recently bought an Asus Zenwifi Ax Xt8 - the thing is that the node, although is close to the router, keeps dropping from 5.2ghz to 2.4ghz reducing the speed significantly. I have literally tried everything from app and on web interface nothing seems to work. Its stays for few hours at 5.2ghz after optimisation then drops back again 2.4.
latest firmer installed.
would appreciate the help!! Thanks
01-14-2024 05:28 AM
Please check HW Ver # on SN sticker. Ver 1 and Ver 2 have different BIOS. Try to flash latest version manually.
01-14-2024 05:31 AM
Its V2, the updates are done automatically on the app. It is the latest firmware. Not sure what is happening
01-14-2024 05:39 AM - edited 01-14-2024 05:56 AM
I’ve read this exact same response prior. My concern is ASUS makes the same BIOS for both:
3.0.0.4.388.23285
48.5 MB for Ver 1
48.98 MB for Ver 2
I wish they make the last digit different so I could trust I got the correct version but no they are the exact same:
EDIT:
Simply doing something like last digit Ver 1 is 1, last digit for Ver 2 is 2, would very simply clear my concern, for example
3.0.0.4.388.2328(1) for Ver 1 *end in 1 for all Ver 1 BIOS*
3.0.0.4.388.2328(2) for Ver 2 *end in 2 for all Ver 2 BIOS*
would alleviate my concern…
01-15-2024 09:54 PM
Hi @Miz93 ,
based on your issue, may I ask whether you're using wired or wireless connect?
Are both your router and node using XT8?
It is suggest that you use wired connect to confirm whether the issue still persist.
Have you try hard reset the router and the node?
You can refer to the following link:
[Wireless Router] ASUS router Hard Factory Reset - Method 6 | Official Support | ASUS Global
If the issue still persist, you can submit a feedback form Web GUI (http://www.asusrouter.com).
1.Connect your device to your router and log in to Web GUI(http://www.asusrouter.com)
2.Find “Administration,” and tap “Feedback”
3.Fill in your region, email (required field), ASUS Service No./Case No.(not required),Select the feedback problem and description.You can also write down comments/suggestions. More details might help us to analyze the issue you have encountered in a faster and more efficient way.
4.Read the agreement and click “I agree.”
5.Tap “Send” to submit your feedback.
Then provide the product serial number, the time of submitting the issue report, the email used for filling out the issue report, and the time when the issue occurred via private message.
Thank you.