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Q670M-C/CSM IS MISSING BIOS RAID OPTION

Hopefully ASUS sees this. Their customer support seems confused about this issue and want me to fill out a form for them to replicate the problem. Telling them to go get a board from the shelf and install ram and CPU and turn it on to see their manufacturing error is too confusing.

Advance -> PCH Storage configuration -> SATA Configuration (MISSING)

All drives show in PCH config

Rapid Storage tech shows in listing on advanced, shows no drives to be asigned.

Cannot turn on RAID FUNCTION

CURRENT BIOS VERSION 6211

7 REPLIES 7

Jiaszzz_ASUS
Moderator
Moderator

Hello, @RedWormCharlie 

According to the official website of the Pro Q670M-C-CSM, the latest BIOS version released was version 2611 on August 25, 2023.
May I kindly inquire whether you are currently using BIOS version 2611 and have you updated the Intel ME to the required version 16.1.27.2176V2 corresponding to this BIOS?
Could you please confirm the brand and model of your drivers and system disk, as well as the installation slots in the motherboard?

Thank you.

Updating the Intel ME did  not work.

Instructions on ASUS need to be revised to these steps.

You have to install the Management Engine first in windows for the ME Update Tool to function.

See attachments in the next few replies showing the problem still persisting. No ability to change SATA configuration from AHCI toRAID