warranty

[Ivan5]

Ivan

[Aureliannn_ASUS]

Hi @Ivan5 ,

we sincerely apologize for the delayed response due to the recent holiday.

May we confirm if you are experiencing any warranty-related issues? If so, please provide a detailed description of the issue so we can assist you further.

Additionally, kindly provide the product model and complete details to ensure we can offer the most appropriate support.

Thank you for your cooperation and understanding!

[Ivan5]

Dear,

I have purchased ROG Swift OLED PG32UCDM on 25th of January 2025 and when i registered it in my ASUS Account, warranty coverage is stated to be only until 29th of September 2027 which is 4 months shorter then advertised 3 years.

I already wrote to local support but telephone is redirecting to email and no one is answering the email. In the attachment is proof of purchase with date on it close to the top.

Can this be fixed please?

Thank you.

Regards,

Ivan