I feel scammed getting a intel irx ex graphic card instead of Nvidia RTX 3060 in my asus tuf f 15

[Azzam2247]

• Was exited to get my first new laptop to be able to play games expecting it to be a rtx since that what the description of the laptop that I bought said i feel so disappointed and sad that all the money that i worked hard to be able to buy a good laptop is gone while i didnt get what i need

[Aureliannn_ASUS]

Hi @Azzam2247 ,

based on your issue, may I ask could you provide the product model (for example: FX507ZM)

Where did you bought the product? Whether is at official ASUS store?

Could you provide the screenshot that shows your graphic card information?

Thank you.

[Azzam2247]

the problem is now solved. After first week of buying it. it the system said it doesn't have Nvidia graphics card and only show that its has a intel irexe  graphics.. when I tried to open the Nvidia app it said the system dose not detect  a Nvidia graphics card in the system. after a period of time I cheeked  again trying to open the app and it worked and it started showing that it has a graphics card. before i checked every where from the device manager to task manager it didnt show. so now its ok and thank you for responding to my problems