This widget could not be displayed.
This widget could not be displayed.
FAQ
cancel
Showing results for 
Search instead for 
Did you mean: 

Knowledge Base Articles

[AiMesh] How to setup AiMesh system (Web GUI)?

[AiMesh] How to setup AiMesh system (Web GUI)?To provide you more detailed instruction, you can also click ASUS Youtube video link below to know more about How to setup AiMesh systemhttps://youtu.be/1uFx5ZYehTEFor more information about AiMesh, pleas...

FAQBot by Community Manager
  • 1011 Views
  • 0 comments
  • 0 kudos

[Guest Network] How to set up Free Wi-Fi for BRT Series?

[Guest Network] How to set up Free Wi-Fi for BRT Series?How to set up Free Wi-Fi – BRT SeriesYou can instantly set up a free Wi-Fi network controlled by a web portal with just a few clicks. The following instructions provide you with detailed configu...

FAQBot by Community Manager
  • 127 Views
  • 0 comments
  • 0 kudos

[Permission Management] How to set up RADIUS Server for BRT Series?

[Permission Management] How to set up RADIUS Server for BRT Series?How to set up RADIUS Server  – BRT Series802.1X EAP authentication with WPA is commonly used to authenticate users and client devices in today's business environment. BRT-AC828 comes ...

FAQBot by Community Manager
  • 255 Views
  • 0 comments
  • 0 kudos

[Lyra][Setup]How to set up a wired Lyra system? (Ethernet backhaul)

[Lyra][Setup]How to set up a wired Lyra system? (Ethernet backhaul)Here we take a Lyra network of 3 Lyras as an example: 1. Set up 3 Lyra nodes via Lyra app. (Only connect one Lyra node to the existing modem/router via ethernet cable).  2. Wait unt...

FAQBot by Community Manager
  • 171 Views
  • 0 comments
  • 0 kudos

What is eSIM?

What is eSIM?eSIM card (embedded-SIM) is a remote enabled new generation of SIM card specifications released by GSMA(Groupe Speciale Mobile Association) . In order to meet the needs of remote provisioning and management of machine to machine (M2M) co...

FAQBot by Community Manager
  • 196 Views
  • 0 comments
  • 0 kudos

[Lyra][Setup]How to setup Lyra through Web interface?

[Lyra][Setup]How to setup Lyra through Web interface? 1. Plug in your Lyra, and wait until the LED shows stable white light, indicating that Lyra has finished booting up.2. Please wire-connect the Lyra to your modem or existing router with Ethernet c...

FAQBot by Community Manager
  • 251 Views
  • 0 comments
  • 0 kudos

[Lyra][Setup]How to reset whole Lyra network?

[Lyra][Setup]How to reset whole Lyra network? 1. Open up ASUS Lyra app and select the options logo to access the features:2. Select your Lyra network to access the list of Lyra networks settings stored on your ASUS Lyra app.3. Select the bin icon nex...

FAQBot by Community Manager
  • 158 Views
  • 0 comments
  • 0 kudos

[Alexa&IFTTT] Why did my ASUS Skills and IFTTT Applets fail to work?

[Alexa&IFTTT] Why did my ASUS Skills and IFTTT Applets fail to work?Linking your Alexa and IFTTT accounts from the third-party apps allows you to control your router via those third-party apps. Any change applied to the network or your third-party ap...

FAQBot by Community Manager
  • 66 Views
  • 0 comments
  • 0 kudos

[Alexa&IFTTT] Can I use multiple accounts to control the same router?

[Alexa&IFTTT] Can I use multiple accounts to control the same router?  In a home network, there may be several people who possess an Amazon Alexa account or IFTTT account. Currently, only one Alexa/ IFTTT account is allowed to be paired to control t...

FAQBot by Community Manager
  • 47 Views
  • 0 comments
  • 0 kudos

[Windows 11/10] How to update Windows version (Feature Update)

[Windows 11/10] How to update Windows version (Feature Update)Applicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, MiniPC Features updates for Windows 11/10 are released twice a year (e.g. version 22H2, 21H2, and 20H2), and Windows...

FAQBot by Community Manager
  • 330 Views
  • 0 comments
  • 0 kudos

[Windows 11/10] Introduction - Windows S mode & related FAQ

[Windows 11/10] Introduction - Windows S mode & related FAQPlease go to the corresponding instruction based on the current Windows operating system on your computer:Windows 11Windows 10 Windows 11 operating systemWhat is Windows 11 in S mode?Windows ...

FAQBot by Community Manager
  • 465 Views
  • 0 comments
  • 0 kudos

How to remove McAfee which is pre-installed in ASUS products

How to remove McAfee which is pre-installed in ASUS productsASUS pre-installed McAfee software (McAfee LiveSafe/ McAfee Personal Security/ WebAdvisor) to provide you the crucial safety features.Note: Anti-malware software could be different on differ...

FAQBot by Community Manager
  • 295 Views
  • 0 comments
  • 0 kudos

[Windows 11/10] How to Adjust Mouse/Touchpad Cursor Speed

[Windows 11/10] How to Adjust Mouse/Touchpad Cursor SpeedThis article provides instructions on adjusting the cursor speed for the mouse or touchpad in the Windows 11/10 operating system. Windows 11 operating systemAdjust Mouse Cursor SpeedType and se...

FAQBot by Community Manager
  • 174 Views
  • 0 comments
  • 0 kudos

How to stop advertisement window automatically popping up?

How to stop advertisement window automatically popping up?Pop-up advertisement usually comes from specific software which is installed or embedded in your PC. If this software is malware, it can embed more advertisements or even trigger ransomware if...

FAQBot by Community Manager
  • 309 Views
  • 0 comments
  • 0 kudos

ASUS Battery Health Charging Notebook List (for Standalone Installation)

ASUS Battery Health Charging Notebook List (for Standalone Installation)The Notebooks models listed below support the standalone installation of ASUS Battery Health Charging:Note: For most models, the Battery Health Charging is integrated into the My...

FAQBot by Community Manager
  • 621 Views
  • 0 comments
  • 0 kudos

How to set up VLAN network for BRT series?

How to set up VLAN network for BRT series?IntroductionA Virtual LAN(VLAN) is a logical LAN segment that is used to segregate a physical network into multiple virtual LAN network. This allows business enviroments to easily manage multiple networks wit...

FAQBot by Community Manager
  • 119 Views
  • 0 comments
  • 0 kudos

[Multiple VPN] What is Multiple VPN Connection (VPN Fusion / VPN Client)?

[Multiple VPN] What is Multiple VPN Connection (VPN Fusion / VPN Client)?​ASUSWRT allows you to connect to multiple VPN server simultaneously and assign your client devices to connect to different VPN tunnels. Some devices like set-top boxes, smart T...

FAQBot by Community Manager
  • 199 Views
  • 0 comments
  • 0 kudos

[Wireless Router] How to set up VPN server with port forwarding?

[Wireless Router] How to set up VPN server with port forwarding?When WAN IP address of your router is found to be a private / virtual IP address, your router may be in a wireless network as shown in the image below. Your router connects to Internet t...

FAQBot by Community Manager
  • 162 Views
  • 0 comments
  • 0 kudos

[Notebook] Troubleshooting - Connection failure of Notebook and Projector

[Notebook] Troubleshooting - Connection failure of Notebook and ProjectorPlease follow the below steps for troubleshooting:Update and confirm BIOS / Windows packages / drivers with the latest version in your laptopUpdating software usually helps the ...

FAQBot by Community Manager
  • 73 Views
  • 0 comments
  • 0 kudos

[Lyra][Application] Can I do remote management of my Lyra system?

[Lyra][Application] Can I do remote management of my Lyra system?Yes, please follow the directions below to ensure that you have enabled Remote Management feature.1. Please make sure that you have finished Lyra QIS and your mobile device is connected...

FAQBot by Community Manager
  • 57 Views
  • 0 comments
  • 0 kudos
Top Contributors