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[Motherboard] Troubleshooting - BIOS fails to update1. When you update BIOS and you find the message in EZ flash "Selected file is not a proper BIOS!" as shown belowa. Please double-check the BIOS file you downloaded is the correct motherboard BIOS ...
[Motherboard]Error shows when I boot the system, need to press F1 to enter operation systemPlease refer to the solutions below according to the error messages you're experiencing.If your error problem is not listed below, please contact ASUS Customer...
Troubleshooting for Desktop/ All-In-One devicesIf you find any problems (e.g. cannot power on) with your desktop/all-in-one device, please check that the power cord, display connection cable and mouse/keyboard are all correctly connected.If the probl...
[Windows 11/10] System Restore PointApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, MiniPC Restore point takes your device back to an earlier point in time. Restore points are auto-generated when you install a new application ...
[Windows 11/10] Recovery options in WindowsApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, MiniPC If your device encounters an issue, the following table can assist you in determining the recovery option to use.ProblemSee this...
[LCD Monitor] How to use ASUS LCD Monitor WHQL Driver?WHQL (Windows Hardware Quality Labs) was created to confirm that a particular hardware or software item will work with Windows.Manufacturers of hardware and/or software are approved to use a "Cert...
[LCD Monitor] What is TURBO Key?TURBO key is a one-click step to refresh the overclocking rate and to switch between 60/120/144Hz (for PG278Q) or 60/120/165Hz (for PG279Q) or 60/100Hz (for PG348Q). This eliminates the need to access any complicated g...
[LCD Monitor] How to use LCD Monitor Key Lock function?When you enable the Key Lock option, every function of the OSD will be locked unless you unlock it again. This only applies to OSD type monitors so please check what button types your monitor has...
Where is the Flashback Port on P10S WS?Please refer the following rear IO connection (in the red frame) on P10S WS Flafhback Port.
[LCD Monitor]How to adjust the frequency and resolution of the monitor? To provide you more detailed instruction, you can also click ASUS Youtube video link below to know more about How to adjust the frequency and resolution of the monitorhttps://www...
[Graphic card] Troubleshooting - Fan stops working when booting the device1. Graphic cards with 0dB technology:(1) 0dB technology allows the fans to stop spinning when the GPU core temperature meets the conditions and you can enjoy light gaming in co...
[Graphics card] Troubleshooting for no display or abnormality on the monitorIf there is no display on the monitor or abnormality(crapped display), the following tips can help you pinpoint the issue affecting your device:No displayDisplay abnormal1. ...
[Smart Home] What is HG100(Gateway)?HG100(Gateway) is the center and also the brain of the smart home devices. It is responsible for managing the behavior and performance of all household devices and store all event records. After connecting the smar...
If I boot OS but no display and the Q-code shows “Ad” after install RHEL 6.6/6.7 64 bit by UEFI mode, How should I do?1. Before install OS, please go to BIOS and set the following item. CSM-> Disable or CSM→Enable Boot option filter→legac...
If CATTERR1 LED lights up after downgrading BIOS through ASUS Update, How should I do?Please shutdown the system then boot again.
[Windows 11/10] Forgot Microsoft Account Username, Password, or Login PINApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, Motherboard, Graphics card, LCD Monitor, MiniPC Your Microsoft account links to all Microsoft application...
[Motherboard] Introduction to PC CleanerDescription: PC Cleaner is a feature in AI Suite 3. It scans your computer and clears unnecessary files to free up hard drive space and improve computer operating speed. Usage scenarios: After the compute...
[Windows 11/10] Troubleshooting - Computer Wired Network (Ethernet) IssuesApplicable Products: Notebook, Desktop, All-in-One PC, MiniPC, NUC, We have to check whether the problems are caused either by computer or by internet equipment (modem/internet...
How to create NVMe RAID on Z170-WS?Before create NVMe RAID, you have to do the following items. 1. Same vendor of SSD. 2. Same form factor. (PCIe form factor NVMe SSD can not be supported) 3. Please refer to QVL below, you can find more PCIe SSD d...
How to use USB ports on a monitor as an extended hub for my PC?Please connect a USB Type-B cable from the monitor's upstream port to the PC. A USB Type-B cable should be included in the package if the monitor has this feature.USB 3.0 B Type CableUSB ...
