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Knowledge Base Articles

[Motherboard] Troubleshooting for Utilities

[Motherboard] Troubleshooting for UtilitiesQ1: How to download the Utilities?A1: Please refer to How to download/update the driver and you can find Utilities at the Download page. Q2: Why can't I find the specific Utilities on the support page of my ...

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[AiMesh] What to do if AiMesh synchronization fail?

[AiMesh] What to do if AiMesh synchronization fail?For more AiMesh information, please go to: https://www.asus.com/Microsite/AiMesh/en/index.html If your AiMesh router fails to sync with your AiMesh node, please follow the steps below and try the syn...

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[AiMesh] Why cannot I search any AiMesh node?

[AiMesh] Why cannot I search any AiMesh node?For more AiMesh information, please go to https://www.asus.com/Microsite/AiMesh/en/index.html If your AiMesh router cannot find or synchronize with any AiMesh node, please follow the steps below and search...

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[Notebook] How to clean your laptop

[Notebook] How to clean your laptopThis article describes how to clean your laptop. Laptops are often exposed to dust, hair, and other particles which can block cooling vents and ports of your laptop. This can lead to decreased system performance, an...

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[Zenbo Junior] Zenbo Junior Line following FAQ

[Zenbo Junior] Zenbo Junior Line following FAQ1. What is line following? The RGB sensors on the bottom of Zenbo Junior allows the robot to follow a black track. When Zenbo Junior detects different colors or colored patterns, he can execute different...

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[Zenbo Junior] Zenbo Junior Operating the Device FAQ

[Zenbo Junior] Zenbo Junior Operating the Device FAQ1. Does Zenbo Junior have a charging station? How do I charge Zenbo Junior?Zenbo Junior does not have a charging station. You can charge Zenbo Junior by connecting the adapter to the back of the dev...

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[Zenbo Junior] Zenbo Junior Sensors FAQ

[Zenbo Junior] Zenbo Junior Sensors FAQ1. How far can Zenbo Junior detect obstacles?When moving at 60cm per second, the obstacle avoidance distance is 60cm.When moving at 30cm per second, the obstacle avoidance distance is 20cm.2. What is Zenbo Junio...

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Installation Procedure for AMD Chipset Drivers

Installation Procedure for AMD Chipset DriversApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld Below are the detailed steps to install AMD chipset drivers. These steps are applicable if you've downloaded the drivers from the ASU...

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How to Install MyASUS Application

How to Install MyASUS ApplicationApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld Please, based on your device's current Windows operating system version, follow the corresponding instructions:Windows 11Windows 10 Windows 11 ope...

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Troubleshooting - MyASUS issues

Troubleshooting - MyASUS issuesApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld Please try these troubleshooting steps if you experience problems with MyASUS: Updating the Windows driver: Please refer to How to use Windows Updat...

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How to update MyASUS?

How to update MyASUS?Applicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld If a new version of MyASUS is strongly suggest to update, you will find the update notice after enabling MyASUS. (As shown below)Click 「Confirm」 and the newer...

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[Motherboard/Desktop] How to restore BIOS setting?

[Motherboard/Desktop] How to restore BIOS setting?To provide you more detailed instruction, you can also click ASUS Youtube video link below to know more about How to restore Motherboard BIOS setting?https://www.youtube.com/watch?v=AdREnj2m208 Note: ...

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[Healthcare system] How to install the font on Vivo watch

[Healthcare system] How to install the font on Vivo watch1. Please download  the VivoWatchFontPack.zip file from the ASUS Download Center.2. Uncompressing VivoWatchFontPack.zip, and double click [VivoWatchFontPack.exe] to run the utility. A screensho...

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Can I replace the battery of ZenWatch by myself?

Can I replace the battery of ZenWatch by myself?No. If there is any error or technical problem on ZenWatch product, please go to local ASUS Repair Center for repair service, instead of disassembling by user in case of damage.     

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