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Knowledge Base Articles

How to find the S/N of VivoWatch?

How to find the S/N of VivoWatch?Below we provide three ways to confirm product S/N of VivoWatch :  1.  S/N can be found on the watchband. 2.     The S/N can be checked on “My Vivowatch” page from Hivivo app. 3.     S/N can be found on the stic...

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[Windows 11/10] Change System Language

[Windows 11/10] Change System LanguageApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, MiniPC In Windows, you have the option to alter the display language of the system, settings, features, and more. You may also add multiple ...

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[Motherboard] How to use buzzer to troubleshoot monitor display issues

[Motherboard] How to use buzzer to troubleshoot monitor display issuesMake sure the CPU, memory, power supply and motherboard are all properly connected. If there is a buzzer, it is recommended to connect the buzzer for testing the PC.When the buzzer...

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[Motherboard] Troubleshooting - BIOS fails to update

[Motherboard] Troubleshooting - BIOS fails to update1.  When you update BIOS and you find the message in EZ flash "Selected file is not a proper BIOS!" as shown belowa. Please double-check the BIOS file you downloaded is the correct motherboard BIOS ...

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Troubleshooting for Desktop/ All-In-One devices

Troubleshooting for Desktop/ All-In-One devicesIf you find any problems (e.g. cannot power on) with your desktop/all-in-one device, please check that the power cord, display connection cable and mouse/keyboard are all correctly connected.If the probl...

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[Windows 11/10] System Restore Point

[Windows 11/10] System Restore PointApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, MiniPC Restore point takes your device back to an earlier point in time. Restore points are auto-generated when you install a new application ...

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[Windows 11/10] Recovery options in Windows

[Windows 11/10] Recovery options in WindowsApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, MiniPC If your device encounters an issue, the following table can assist you in determining the recovery option to use.ProblemSee this...

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[LCD Monitor] How to use ASUS LCD Monitor WHQL Driver?

[LCD Monitor] How to use ASUS LCD Monitor WHQL Driver?WHQL (Windows Hardware Quality Labs) was created to confirm that a particular hardware or software item will work with Windows.Manufacturers of hardware and/or software are approved to use a "Cert...

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[LCD Monitor] What is TURBO Key?

[LCD Monitor] What is TURBO Key?TURBO key is a one-click step to refresh the overclocking rate and to switch between 60/120/144Hz (for PG278Q) or 60/120/165Hz (for PG279Q) or 60/100Hz (for PG348Q). This eliminates the need to access any complicated g...

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[LCD Monitor] How to use LCD Monitor Key Lock function?

[LCD Monitor] How to use LCD Monitor Key Lock function?When you enable the Key Lock option, every function of the OSD will be locked unless you unlock it again. This only applies to OSD type monitors so please check what button types your monitor has...

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Where is the Flashback Port on P10S WS?

Where is the Flashback Port on P10S WS?Please refer the following rear IO connection (in the red frame) on P10S WS Flafhback Port.    

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[LCD Monitor]How to adjust the frequency and resolution of the monitor?

[LCD Monitor]How to adjust the frequency and resolution of the monitor? To provide you more detailed instruction, you can also click ASUS Youtube video link below to know more about How to adjust the frequency and resolution of the monitorhttps://www...

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[Graphic card] Troubleshooting - Fan stops working when booting the device

[Graphic card] Troubleshooting - Fan stops working when booting the device1. Graphic cards with 0dB technology:(1) 0dB technology allows the fans to stop spinning when the GPU core temperature meets the conditions and you can enjoy light gaming in co...

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[Smart Home] What is HG100(Gateway)?

[Smart Home] What is HG100(Gateway)?HG100(Gateway) is the center and also the brain of the smart home devices. It is responsible for managing the behavior and performance of all household devices and store all event records. After connecting the smar...

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[Windows 11/10] Forgot Microsoft Account Username, Password, or Login PIN

[Windows 11/10] Forgot Microsoft Account Username, Password, or Login PINApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, Motherboard, Graphics card, LCD Monitor, MiniPC Your Microsoft account links to all Microsoft application...

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