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Knowledge Base Articles

[Alexa&IFTTT] Why did my ASUS Skills and IFTTT Applets fail to work?

[Alexa&IFTTT] Why did my ASUS Skills and IFTTT Applets fail to work?Linking your Alexa and IFTTT accounts from the third-party apps allows you to control your router via those third-party apps. Any change applied to the network or your third-party ap...

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[Alexa&IFTTT] Can I use multiple accounts to control the same router?

[Alexa&IFTTT] Can I use multiple accounts to control the same router?  In a home network, there may be several people who possess an Amazon Alexa account or IFTTT account. Currently, only one Alexa/ IFTTT account is allowed to be paired to control t...

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[Windows 11/10] How to update Windows version (Feature Update)

[Windows 11/10] How to update Windows version (Feature Update)Applicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, MiniPC Features updates for Windows 11/10 are released twice a year (e.g. version 22H2, 21H2, and 20H2), and Windows...

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[Windows 11/10] Introduction - Windows S mode & related FAQ

[Windows 11/10] Introduction - Windows S mode & related FAQPlease go to the corresponding instruction based on the current Windows operating system on your computer:Windows 11Windows 10 Windows 11 operating systemWhat is Windows 11 in S mode?Windows ...

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How to remove McAfee which is pre-installed in ASUS products

How to remove McAfee which is pre-installed in ASUS productsASUS pre-installed McAfee software (McAfee LiveSafe/ McAfee Personal Security/ WebAdvisor) to provide you the crucial safety features.Note: Anti-malware software could be different on differ...

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[Windows 11/10] How to Adjust Mouse/Touchpad Cursor Speed

[Windows 11/10] How to Adjust Mouse/Touchpad Cursor SpeedThis article provides instructions on adjusting the cursor speed for the mouse or touchpad in the Windows 11/10 operating system. Windows 11 operating systemAdjust Mouse Cursor SpeedType and se...

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How to stop advertisement window automatically popping up?

How to stop advertisement window automatically popping up?Pop-up advertisement usually comes from specific software which is installed or embedded in your PC. If this software is malware, it can embed more advertisements or even trigger ransomware if...

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Asus Battery Health Charging notebook list

Asus Battery Health Charging notebook listThe Notebook models listed below support ASUS Battery Health Charging :Product model     X441UAX441UV    X441UAKX441UVKX441URK   GL702VSK     X541NAX541NC    T304UA     UX530UQUX530UX    P2540NV     P2440UAP2...

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How to set up VLAN network for BRT series?

How to set up VLAN network for BRT series?IntroductionA Virtual LAN(VLAN) is a logical LAN segment that is used to segregate a physical network into multiple virtual LAN network. This allows business enviroments to easily manage multiple networks wit...

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[Multiple VPN] What is Multiple VPN Connection (VPN Fusion / VPN Client)?

[Multiple VPN] What is Multiple VPN Connection (VPN Fusion / VPN Client)?​ASUSWRT allows you to connect to multiple VPN server simultaneously and assign your client devices to connect to different VPN tunnels. Some devices like set-top boxes, smart T...

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[Wireless Router] How to set up VPN server with port forwarding?

[Wireless Router] How to set up VPN server with port forwarding?When WAN IP address of your router is found to be a private / virtual IP address, your router may be in a wireless network as shown in the image below. Your router connects to Internet t...

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[Notebook] Troubleshooting - Connection failure of Notebook and Projector

[Notebook] Troubleshooting - Connection failure of Notebook and ProjectorPlease follow the below steps for troubleshooting:Update and confirm BIOS / Windows packages / drivers with the latest version in your laptopUpdating software usually helps the ...

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[Lyra][Application] Can I do remote management of my Lyra system?

[Lyra][Application] Can I do remote management of my Lyra system?Yes, please follow the directions below to ensure that you have enabled Remote Management feature.1. Please make sure that you have finished Lyra QIS and your mobile device is connected...

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[VPN] IPSec VPN set up on Mac

[VPN] IPSec VPN set up on MacStep 1: Go to the VPN configuration page.       A. Log into Web GUI of your router and go to the VPN Server page.       B.On your Mac, click > . > Add VPN Configuration.Step 2: Enter VPN server details on Mac.Click the +...

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[VPN] IPSec VPN set up on iOS

[VPN] IPSec VPN set up on iOSStep 1: Go to the VPN configuration page.Log into web GUI of your router and go to the VPN Server page.Go to the Settings menu on iOS, then tap General > VPN > Add VPN Configuration.            Step 2: Create a VPN connec...

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[VPN] IPSec VPN set up on Android

[VPN] IPSec VPN set up on AndroidWhat is a VPN?Virtual Private Network : Virtual private networks encrypt your network connection, ensuring the secure transmission of important information and preventing your information from being stolen. Allows rem...

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[IFTTT] What can I do with the ASUS router and IFTTT?

[IFTTT] What can I do with the ASUS router and IFTTT?What is IFTTT?IFTTT is a platform that connects apps, services, and devices with [ if this, then that ] statements. These simple conditional statements are called [ Applets ] and it uses specific c...

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[Alexa] What Alexa commands does my ASUS Router support?

[Alexa] What Alexa commands does my ASUS Router support?With ASUS Router's Alexa skill, you can turn off Internet access during dinner time or turn on the guest network at party time — all with a simple voice command.The following Alexa commands are ...

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