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Knowledge Base Articles

[NUC] Cooling and Fan Controls in NUC Products with Aptio V BIOS

[NUC] Cooling and Fan Controls in NUC Products with Aptio V BIOSThis document covers cooling and fan control options in the APTIO V BIOS Setup for NUC products.NoteThis article only applies to NUC Kits, Mini-PCs, and Boards. If you have another type ...

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[NUC] Warranty Process for NUCs with Replaceable Lids

[NUC] Warranty Process for NUCs with Replaceable LidsCaution Don't return custom lids, or any other custom functional components. ASUS depots aren't equipped to screen for custom lids or components, and cannot return these items to you.See below to r...

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[NUC] Troubleshooting Memory Issues on NUC

[NUC] Troubleshooting Memory Issues on NUCChoose the topic that relates to your question or problem.What are you seeing?How to fix itYou need a memory module for your NUC.See Product Compatibility Tool for compatible memory modules.This error display...

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[NUC] Can't Access BIOS Setup with F2 Key for NUC

[NUC] Can't Access BIOS Setup with F2 Key for NUCNoteThe process below only works for NUC systems. If you have a system other than an NUC, contact your system's manufacturer for support. For general information about how to enter the BIOS see How to ...

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[NUC] Failed Boot Issues on NUC Products

[NUC] Failed Boot Issues on NUC ProductsIf your NUC won't start, reference the table below for troubleshooting suggestions. If your issue does not appear on this page, contact ASUS Customer Support.DescriptionTroubleshootingLED on power button won't ...

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[NUC] Where to Buy Single NUC Boards

[NUC] Where to Buy Single NUC BoardsNUC Boards are bundled in boxes of five or ten. If you want just one board, check the following online retailers for pricing and availability:Click on the topic for details:North AmericaAmazon - USAAmazon - MexicoB...

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[NUC] Warranty Information for NUC Products

[NUC] Warranty Information for NUC ProductsYou can verify your coverage and request warranty support using the Online Warranty Service Center.For details about warranty terms and conditions, see below:NoteReview all sections below before moving forwa...

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[NUC] BIOS Update and Recovery Instructions for NUC

[NUC] BIOS Update and Recovery Instructions for NUCNotesAll BIOS update files for NUCs are available on Download Center.Follow this FAQ to download:[NUC] Where Can I Download the BIOS File?Update instructions are also available in PDF format. (See Re...

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[NUC] Supported Operating Systems for NUC Products

[NUC] Supported Operating Systems for NUC ProductsNote: Please note that the OS information for L10 (Mini-PC) refers to the pre-installed operating system at the time of shipment, which can be selected by the customer. Customers may also install any ...

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[NUC] System Memory Requirements for NUC Products

[NUC] System Memory Requirements for NUC ProductsThe table shows the memory voltage requirements for NUC products. You must use memory modules with the correct voltage to avoid boot-up failure.Select your NUC product to find additional system memory ...

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[NUC] Integration and User Guides for NUC Products

[NUC] Integration and User Guides for NUC ProductsThe integration and user guides below provide step-by-step installation instructions for NUC products.Select your NUC groupNUCs with 13th Generation Core™ ProcessorsNUCs with 12th Generation Core™ Pro...

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[NUC] Tested Peripherals for NUC Products

[NUC] Tested Peripherals for NUC ProductsNoteFind compatible peripherals and software for your NUC in the Product Compatibility Tool.      NUC products are tested with a variety of memory modules, peripheral devices and software applications. The foc...

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[NUC] Linux* Support for NUC

[NUC] Linux* Support for NUCA select list of Linux* distributions have been validated (Operating system installation and basic functionality tests) on some NUCs. To verify which Linux* distributions have been tested by ASUS on specific NUC models, vi...

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[NUC] How Many HDMI Ports Does the NUC 13 Pro Kit (NUC13ANKi7) Have?

[NUC] How Many HDMI Ports Does the NUC 13 Pro Kit (NUC13ANKi7) Have?ResolutionThe NUC 13 Pro Kit (NUC13ANKi7) has 2x HDMI 2.1 TMDS Compatible ports.Refer to the NUC 13 Pro Kit (NUC13ANKi7) specifications, under I/O Specifications. 

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[NUC] What is the USB Power Output for NUC 13 Pro Kit (NUC13ANKi5)?

[NUC] What is the USB Power Output for NUC 13 Pro Kit (NUC13ANKi5)?ResolutionFront Panel USB port: 0.9A.Front Panel USB charging port: 2.0A.Rear Panel Upper USB port: 0.9A.Rear Panel Lower USB port: 0.5A.Internal USB headers: 1.0A each. Refer to NUC ...

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[NUC] Is the NUC 13 Extreme Compute Element – NUC13SBBi7 (Raptor Canyon) Compatible with the NUC 12 Extreme Kit – NUC12DCMi7 (Dragon Canyon)?

[NUC] Is the NUC 13 Extreme Compute Element – NUC13SBBi7 (Raptor Canyon) Compatible with the NUC 12 Extreme Kit – NUC12DCMi7 (Dragon Canyon)?ResolutionThe NUC13SBBi7 uses a PCIe x16 + PCIe x4 and the NUC12DCMi7 just uses PCIe x16, so a Raptor element...

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[NUC] How to Resolve Horizontal Lines on NUC Kit NUC8i3BEK

[NUC] How to Resolve Horizontal Lines on NUC Kit NUC8i3BEKResolutionTest the RAM installed to make sure it is functioning properly. Sample Diagnostic and Performance Tools for the NUC that could be used.Remove one RAM stick at a time to see if the is...

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