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Knowledge Base Articles

Troubleshooting for abnormal behavior in the Capcut application

Troubleshooting for abnormal behavior in the Capcut applicationApplicable Model: HT5306  Please follow the steps below for update instructions:Uninstall: Type and search “Settings” in the Windows search bar > “Apps” > “Installed apps” > “CapCut v3.7....

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[Mouse]When the mouse is connected to the ROG Polling Rate Booster and using the default 8K Polling Rate, the mouse may experience occasional compatibility issues such as disconnection.

[Mouse]When the mouse is connected to the ROG Polling Rate Booster and using the default 8K Polling Rate, the mouse may experience occasional compatibility issues such as disconnection.When a disconnection occurs, the mouse must be toggled off and on...

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[NUC]Box Contents for NUC (Full List)

[NUC]Box Contents for NUC (Full List)Below is the full list of box contents for NUC products.To ensure you find the correct details, please first identify your product code and refer to the corresponding entry in the table. You can find your product ...

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TCO Product Policy

TCO Product PolicyApplicable Products: Commercial Notebook, Commercial Desktop, Commercial All-in-One PC What is the warranty period offered by ASUS for its commercial computers, and how long does ASUS provide security, corrective, and functionality ...

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[Gaming Network] The Evolution of Triple-level Game Acceleration

[Gaming Network] The Evolution of Triple-level Game AccelerationIn the pursuit of the ultimate gaming experience, we are excited to introduce the [Gaming Network], a revolutionary feature designed to cater to the discerning needs of gamer. This state...

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[LCD Monitor] ProArt Pen MPA01 Q&A

[LCD Monitor] ProArt Pen MPA01 Q&ABelow is ProArt pen MPA01 FAQ: What is Feel by Wacom EMR solution?Answer: Wacom EMR (Electromagnetic Resonance) is a technology, and known for its digital pen and tablet solutions. EMR technology is a type of digitiz...

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[Accessories] ROG Cetra True Wireless SpeedNova FAQ

[Accessories] ROG Cetra True Wireless SpeedNova FAQ1.Does the ROG Cetra True Wireless SpeedNova support Apple iPhone 15 and gaming consoles like PlayStation, Nintendo Switch or Xbox?In Bluetooth mode, the headphones support Apple iPhone 15 and Ninten...

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[LCD Monitor] Multi-Platform Streamer Plus FAQ

[LCD Monitor] Multi-Platform Streamer Plus FAQGeneral Information1. What is the Multi-Platform Streamer Plus app?     - Multi-Platform Streamer Plus allows users to stream live content simultaneously to multiple platforms such as YouTube, Facebook, T...

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[Accessories]ROG Carnyx USB Gaming Microphone FAQ

[Accessories]ROG Carnyx USB Gaming Microphone FAQ1.Where is the optimal placement for the ROG Carnyx to maximize its functions? ​Since the Carnyx is equipped with a cardioid polar pattern, we recommend the following placement options:​A. Placing it b...

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[NUC] Hardware IDs for NUC 14 Pro/ NUC 14 Pro+ [Kit/Mini PC] NUC14RV[x]

[NUC] Hardware IDs for NUC 14 Pro/ NUC 14 Pro+ [Kit/Mini PC] NUC14RV[x]The table below lists the hardware IDs of the integrated devices, and a description of their function.Find drivers and software for these devices and type the model for your produ...

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[Motherboard] Sonic Studio III - Introduction

[Motherboard] Sonic Studio III - IntroductionSonic Studio III is updated from the second generation. The latest feature in Sonic Studio III is the Ultimate Control Center for dorm room audio. The mapping of different audio streams to different output...

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[Motherboard] SONIC STUDIO II Introduction

[Motherboard] SONIC STUDIO II IntroductionSonic Studio II is an audio suite that offers 6 audio controls: Reverb, Bass Boost, Equalizer, Voice Clarity, Smart EQ (Smart Volume), and Surround. Surround is dedicated for 2-channel headset and offers one ...

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[PN65] Three monitors output spec (resolution, refresh rate

[PN65] Three monitors output spec (resolution, refresh ratePN65HDMI1  2.0HDMI2 2.0HDMI Configurable Port  2.1Type-C DP @ rearHDMI1 2.0 + HDMI2 2.0 +HDMI Configurable Port  2.14096 x 2160@60Hz4096 x 2160@60Hz7680 x 4320@60Hz HDMI1 2.0 +HDMI Configurab...

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[NUC] How many displays can ROG NUC support?

[NUC] How many displays can ROG NUC support? Four natively. One via HDMI2.1, two via DisplayPort1.4a and one via Thunderbolt 4. The Thunderbolt 4 Type-C output can be split to provide 2 displays which will allow up to five displays total. Note: Perfo...

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[NUC] Can I upgrade my ROG NUC storage and/or memory?

[NUC] Can I upgrade my ROG NUC storage and/or memory? Yes. Memory requirements: Supports two 1.1 V DDR5 SDRAM SO-DIMMs with gold plated contacts 5600 MHz Unbuffered, non-ECC Single-sided or double-sided Maximum memory: up to 64 GB capacity. Storage r...

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