on
09-27-2025
11:06 AM
- edited on
10-07-2025
03:33 AM
by
ZenBot
If you met the issue that you could not make Windows Recovery drive, please follow the following troubleshooting.
The reference for Windows Recovery drive ; [Windows 11/10] How to create and use Windows recovery drive | Official Support | ASUS Global
Update the AI ExpertMeet plugin and AI ExpertMeet app to version 1.2.12 or later.
*For instructions on how to check the version, refer to the “Confirmation after updating” section in this table.
The steps how to update AI ExpertMeet plugin and AI ExpertMeet app
1, Select “AI ExpertMeet” from the app list.
2, Select “Agree and Start Using”.
3, Update the AI ExpertMeet plugin and AI ExpertMeet app using the following steps.
*Display may vary depending on your environment and version. If different, follow the on-screen instructions to complete the update.
*The order in which the AI ExpertMeet plugin and AI ExpertMeet app updates appear is random.
*This update may take some time depending on your network environment.
*PC restart is required to complete the update.
=>Example of the AI ExpertMeet plugin update prompt (You must select the area within the red frame using your mouse.)
=>Example of AI ExpertMeet App Update Display (You must select the area within the red frame using your mouse)
Confirmation after updating
1. Type “Install” in the search window, then select ‘Open’ under “Installed Apps” from the results.
2. If the AI ExpertMeet plugin and AI ExpertMeet app are version 1.2.12 or later, the issue should be resolved.
If still having the problem, please kindly help to contact ASUS Service Center.