Automatic switch off

[mohammad]

My phone asus zenfone max pro m2 is getting switched off automatically I need to find out the solution

[NealMaxProM2]

Hi I am also facing same issue since couple of days.
My Asus Max Pro m2 switching off while call or sometimes when kept idle. Also battery shows sudden up and downs without connecting phone for changer.
Recently I have updated my phone for latest update on last week of April.
Please provide me solution.

[AmitGarde]

mohammad

My phone asus zenfone max pro m2 is getting switched off automatically I need to find out the solution

Automatic switch off

Try doing factory data reset by backing up all ur data and then see if your problem is solved if u still face the same issue than it may be hardware damage issue like motherboard for which u can visit service centre and get ur device examined😊

[stuff_5734]

Hi, I also have this problem since a couple of days ago when I updated my phone. I have done a factory reset. Does not make any difference.

The phone does not switch off when the screen is off. However, if I put the screen to sleep or if it sits idle the phone turns off after a few minutes. It doesn't turn off straight away but after a couple of minutes.

[AmitGarde]

stuff_5734

Hi, I also have this problem since a couple of days ago when I updated my phone. I have done a factory reset. Does not make any difference.

The phone does not switch off when the screen is off. However, if I put the screen to sleep or if it sits idle the phone turns off after a few minutes. It doesn't turn off straight away but after a couple of minutes.

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Take ur device to service centre for checkups 😊