I've been chasing ASUS and Curry's (my seller here in the UK) for my laptop that has been returned for warranty repair for the fourth time in the last few months. I purchased the laptop 9 months ago and haven't had the device with me for 3 months now. Every time it comes back claiming that it's repaired and has gone through extensive QC and tests before dispatch only to find a new problem with it. In spite of calling, emailing and reaching out to customer service multiple time, I've had no positive feedback.
Is there any way to escalate this issue further? I'm currently seeking legal advice because there seems to be no resolution.
