06-30-2023 05:45 AM
Any ideas how I can recover my PC I cannot get anything on the screen the fan comes on and the power light is lit but just a blank screen
07-03-2023 11:33 PM
Hi @Danfango ,
according to your question, may I ask which BIOS you want to update to?
It is suggest that you can refer to "Scenario 3" in the following link.
https://www.asus.com/support/FAQ/1040405
Thank you.
07-05-2023 10:45 AM
Hi many thanks for your reply, I was trying to update the bios to
07-05-2023 05:45 PM
Hi @Danfango , thanks for providing the information.
Please note that the warranty does not apply to the products that have been disassembled by users.
May I ask whether you have try to cross test with other monitors or cables?
Whether you can enter to BIOS configuration?
If so, it is suggst that you can load default BIOS setting.
To load the default,
You can refer to the following user manual.
E17631_PB50_EM_V2_WEB.pdf (asus.com)
Thank you.
07-06-2023 04:24 AM
Hi I have tried a known good and working monitor and a known good and working HDMI cable, I have also jumpered the clear cmos jumper and still no vision on my monitor, the Mini PC seems to boot as the fan comes on and the power button lights up, the only thing I have been unable to do is remove the cmos battery as it is not visible on the top of the motherboard and indeed if it is underneath the board it looks VERY trick to remove the motherboard from the housing. I would have thought that a recent pc such as this would be able to be recovered from a failed bios update. I am a PC technician of 30 years experience but this one has me stumped.