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Armoury crate not working

OJ95
Visitor

the Armory Crate is not working i need help how can in delete the cache of the program and the program its not working a t all  and my pc its completely very hot on the keyboard contact me on my e-mail

o.j_95@hotmail.com

1 REPLY 1

Aureliannn_ASUS
Moderator
Moderator

Hi @OJ95 ,

Thank you for providing information about the Armoury Crate software issue you're experiencing. 

To better assist you in resolving this issue, we would like to further confirm the following:

  1. Device model: Which ASUS product are you currently using? Is it a laptop or a desktop? Please provide the complete product model so we can provide targeted assistance.
  2. Software uninstall and reinstall: Have you tried using the official ASUS Armoury Crate uninstallation tool to completely remove the software and then reinstall it? This action can often resolve many software-related issues.
  3. Problem description: Regarding your statement that the "software is not working properly," could you please describe the issue in more detail, such as:
    Can you not open Armoury Crate at all? Do any error messages or prompts appear during the opening process? If so, please provide a screenshot.
  4. Are there any other abnormalities besides the overheating issue, such as crashes or feature failures?

Your detailed response will help us more accurately determine the cause of the problem. Thank you.