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My phone is not responding what can I do?

alexdcristian
Star I

I have a TUF Gaming A1 rack, I put a 500gb samsung nvme ssd in it and when I try to connect it to a samsung s23, nothing happens even though it is formatted exfat

1 REPLY 1

joseph99
Star I

Here’s a quick explanation to help resolve your issue with the TUF Gaming A1 rack and Samsung NVMe SSD on your Samsung S23:

  1. Check OTG Support: Ensure that your Samsung S23 has OTG (On-The-Go) support enabled. This feature is necessary for the phone to recognize external storage devices.

  2. Power Supply Issue: Some NVMe enclosures require additional power, which your phone might not be able to provide. Try connecting the enclosure to a powered USB hub and then to your phone.

  3. File System Compatibility: While exFAT is supported by most Android devices, reformat the SSD to exFAT using a computer to ensure it’s properly configured. Ensure you back up your data before reformatting.

  4. Cable/Connector Issue: Verify that the USB-C cable you're using supports both power and data transfer. Some cables are power-only and won’t allow file transfers.

  5. Driver or Software Issue: Some NVMe enclosures require specific drivers or software. Ensure the TUF Gaming A1 doesn’t need additional setup or apps for compatibility with your phone.

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