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Issue with my "C" key..

wedra
Star I

Hi guys, I came across a small issue today. When I press my "c" key, it doesn't respond But intresting thing. When I press ctrl+c it works Shift+c works Func+c works

Hell me out please. I have updated the drivers Hardware reset is done Even the bios is reset.

1 REPLY 1

Aureliannn_ASUS
Moderator
Moderator

Hi @wedra ,

we understand that you're having trouble with your "C" key not working individually, but combination keys like Ctrl+C, Shift+C, and Func+C work fine. 

Here are some possible solutions, please try them one by one:

1. Software:

  • Input Method Conflicts: Try switching to a different input method or temporarily turning off the input method to see if the problem is resolved. Check the input method settings for any conflicting hotkeys.
  • Background Programs Interference: Close all unnecessary background programs, especially those related to keyboards or input.
  • Driver Issues: Although you mentioned updating the drivers, I suggest you double-check: Ensure the keyboard driver is up-to-date.
    Other Related Drivers: Check for other drivers that may affect keyboard functionality (such as USB drivers).
  • Viruses or Malware: Run a full system scan with antivirus software to rule out the possibility of viruses or malware.

2. Hardware:

  • Carefully clean the keyboard, especially around the "C" key, to remove any dust or debris that may be stuck.
  • Loose Keycap: Check if the "C" keycap is loose and reattach it.
  • Keyboard Cable: Check if the keyboard cable is damaged or loose, try changing the USB port or using a different cable.
  • Keyboard Failure: If none of the above methods solve the problem, it may be a hardware failure of the keyboard itself. We recommend replacing the keyboard or sending it for repair.

Thank you.