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Update 17.0240.2004.9 issues

Kali
Star II
Phone suddenly shuts down and takes multiple attempts to restart which occuers randomly.during charging it iver heats and shut down and again the restart cycle starts.the restarts are so random even with out any load on the device like during calling or whats app usage..does any one having the same issues
26 REPLIES 26

Gustav_ASUS
Community Legend III
xmelv1976

screenshot-20200709-072536461.jpg

My battery usage going up and crazy after this update. Phone charge to 100% before sleep, after 6 hours, left only 55%.

screenshot-20200709-072536461.jpg


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First of all, restart your device more often. It solves more issues than you would think.
Second, head over to the auto-start manager and prevent all apps from auto-starting that you don't need notifications from. Another thing to try is turning on Super Clean mode. (Uncheck any app that you must get notifications from.)
After this, please monitor your battery life over a couple of days and see if your battery life is improved. If it hasn't, you can investigate further by putting your device in flight mode (mobile data, wi-fi & bluetooth off) when you go to bed. If you have lost 8% or more after 8h sleep, then there might be a bug in the system that we have to investigate.

Kali
Star II
Gustav_ASUS

https://zentalk.asus.com/en/discussion/comment/95445#Comment_95445

First of all, restart your device more often. It solves more issues than you would think.

Second, head over to the auto-start manager and prevent all apps from auto-starting that you don't need notifications from. Another thing to try is turning on Super Clean mode. (Uncheck any app that you must get notifications from.)

After this, please monitor your battery life over a couple of days and see if your battery life is improved. If it hasn't, you can investigate further by putting your device in flight mode (mobile data, wi-fi & bluetooth off) when you go to bed. If you have lost 8% or more after 8h sleep, then there might be a bug in the system that we have to investigate.


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It's really became annoying..the restart problem is becoming frequent.after factory reset it didn't even start.it keeps on restarting.stuck at the language selection..its been like tht since yesterday.anything is not working.paid 40000 and you guys aren't responding.and you are praising that it is worshipped by gamers and so on.it even can't play YouTube videos.

sauravshanbhogu
Rising Star II
Kali

https://zentalk.asus.com/en/discussion/comment/95594#Comment_95594

It's really became annoying..the restart problem is becoming frequent.after factory reset it didn't even start.it keeps on restarting.stuck at the language selection..its been like tht since yesterday.anything is not working.paid 40000 and you guys aren't responding.and you are praising that it is worshipped by gamers and so on.it even can't play YouTube videos.


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Bruh get your phone to sevice centre you will definitely get a refund or replacement. Ive been having this issue for the past two months . Imagine my pain.

Kali
Star II
sauravshanbhogue

https://zentalk.asus.com/en/discussion/comment/96722#Comment_96722

Bruh get your phone to sevice centre you will definitely get a refund or replacement. Ive been having this issue for the past two months . Imagine my pain.


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Did you get refund bro

yosef019
Rising Star II
Bug with pip still pressend with nova launcher
And home button take 10 seconds load app drawer