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Can't even record a gaming video on best gaming phone!

roxy333
Star III
As a gaming phone, our device has this irritating glitch. When using a wired earphone, I repeat a wired earphone, when we record the internal sound, the sound delays while playing. Like if I record while playing PUBG, I have sound delay in game. It is a delay of 1 sec. As soon as I stop recording, delay disappears and when I watch the recorded video, that is also perfect, no delay there. I was on amdroid pie and I expected that this issue will be fixed in a10 but no. Last day I upgraded to A10 stable but the irritating issue is still there. As a gaming phone, mechanism of game recording is extremely important. Again it is independent of earphone. No matter if we use wireless or wired one or even without earphone, of we record gameplay, we experience delay due to which gaming while recording is merely impossible.
Asus has given us so many options as a gaming phone but if they cant even fix a silly issue like that... Then they should stop boasting things like "worshipped by gamers and bla bla."
And then ASUS support will come here and tell me to use 3rd party recording apps. Is this is really the kind of support that you provide us here? To use 3rd party apps.
A very good way of saying "we can't".
Even a $200 can do that perfectly.
Asus you are constantly failing as a good software provider. Keep it up.
Issue has been reported already here for months and months ago and still they are working on it or I would rather say they are suggesting us to use 3rd party apps.

In the launch even before comparing your devices to all the high end devices and saying that we can do what they can't and bla bla, I'd rather suggest you to focus on basics ASUS.
A good screen recorder is a basic thing for a gaming smartphone.
I request you to please work on this one. This used to work perfectly before. Please help asus. If you can't then who else would?
If so many people are reporting the issue, then it is a major problem.

Thank you
53 REPLIES 53

Not applicable
ronald1985

https://zentalk.asus.com/en/discussion/comment/94517#Comment_94517

Easy to explain and it's probably why you're using ROG 2 now and not other phones. If it was working for you, why did you switch?

But anyway:

Search Results for OnePlus

https://forums.oneplus.com/search/495826595/?q=sound+delay&o=date&c%5Btitle_only%5D=1

Specific Search and Search Results Samsung

https://eu.community.samsung.com/t5/galaxy-s9-s9/audio-and-video-recordings-out-of-sync/td-p/481529

https://r2.community.samsung.com/t5/Galaxy-Note/audio-lag-while-recording-game-Note9-one-ui-2-inbuil...

https://eu.community.samsung.com/t5/forums/searchpage/tab/message?filter=location&q=pubg&noSynonym=f...

Issues and the fix as suggested:

https://www.premiumbeat.com/blog/sync-audio-video-game-capture/

I can find lots of articles which doesn't neccessary relate to a phone that have a sound delay. I suggest understanding how audio and video works.


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The samsung community link you sent right above the last link is totally unrelateable because in that post they are talking about screen lag problem which is fps drops as per my concern. So that link is useless

ronald1985
Community Legend I
You missed a link and it's "while recording" and it's "while playing pubg":
audio lag while recording game (Note9 one ui 2 inbuilt screen recorder)Many phones don't have earphone jacks now.
Like I said, you need to read up video and audio, it links together very closely.
I can't help you more on this and I'm sure ASUS cannot help you too.

Not applicable
https://r2.community.samsung.com/t5/Galaxy-Note/audio-lag-while-recording-game-Note9-one-ui-2-inbuil... this is the only link relatable to issue of all rog 2 users and rest of the links you sent are useless because it doesnt specify the issue of audio lag "real time" EVEN WHEN USING WIRED HEADSET CONNECTION!!!!!! You see no other phones have this issue unless you do some deep searching and find few that does have the issue such as note 9. You have to deep search for that so its uust us and few others that face this issue. 90% of android phones brands dont face this issue

Not applicable
ronald1985

You missed a link and it's "while recording" and it's "while playing pubg":

https://r2.community.samsung.com/t5/Galaxy-Note/audio-lag-while-recording-game-Note9-one-ui-2-inbuil...

Many phones don't have earphone jacks now.

Like I said, you need to read up video and audio, it links together very closely.

I can't help you more on this and I'm sure ASUS cannot help you too.


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Dont jump into conclusions too soon my friend. Maybe just stop posting if you have an habit of doing that so less people find you annoying atleast

ronald1985
Community Legend I
Akash Gupta

https://zentalk.asus.com/en/discussion/comment/94533#Comment_94533

Dont jump into conclusions too soon my friend. Maybe just stop posting if you have an habit of doing that so less people find you annoying atleast


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That was only a 3 minute search. You can do more if you want 😀