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PUBGM High Ping on WIFI

akashvarshney00
Star III
Wifi details - Jio fiber 250 MBPS connection.
I have been having this issue from the past couple of months where I am getting a constant High ping of about 160 ms on my wifi, I have noticed this issue with my phone alone as other devices are getting regular 50 ms. When I switch to mobile data during the match I get considerably better ping approx 60 ms which is what I should get on wifi. The thing about mobile data is it's not constant so I get spikes of ping in between which makes gameplay during close combat very difficult.
I tried changing modem but with no success.
I have recorded a video of the same and attached the same, kindly let me know how to resolve this issue.

34 REPLIES 34

ronald1985
Community Legend I
mandalkunal5555

https://zentalk.asus.com/en/discussion/comment/93571#Comment_93571

Yes......


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Try turning it off and see if that helps as it could be interference. And then let us know if it is better.

mandalkunal5555
Rising Star II
ronald1985

https://zentalk.asus.com/en/discussion/comment/93577#Comment_93577

Try turning it off and see if that helps as it could be interference. And then let us know if it is better.


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I have tried everything, even factory resetting my phone didn't help. Latency on My old OnePlus 6 is 30-40 while playing pubg but on my rog phone 2 it keeps fluctuating between 200-300 ms (even on cellular data).

ronald1985
Community Legend I
mandalkunal5555

https://zentalk.asus.com/en/discussion/comment/93580#Comment_93580

I have tried everything, even factory resetting my phone didn't help. Latency on My old OnePlus 6 is 30-40 while playing pubg but on my rog phone 2 it keeps fluctuating between 200-300 ms (even on cellular data).


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Did you turn off Bluetooth while playing?

mandalkunal5555
Rising Star II
ronald1985

https://zentalk.asus.com/en/discussion/comment/93585#Comment_93585

Did you turn off Bluetooth while playing?


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Yes...........

ronald1985
Community Legend I
mandalkunal5555

https://zentalk.asus.com/en/discussion/comment/93586#Comment_93586

Yes...........


View post
There's got to be something different for you guys but others don't get this issue. I have other suggestions too if you would like to continue to investigate:
Do you have two sim cards in the sim card tray? If so have 1;
Do you have Data Saver on? If so, turn it off;
Do you have screen recorder on? If so, turn it off.
What frequency are you using for your WIFI on your phone? 2.4 or 5? Try switching to 5 if you're not on 5 and assuming your router can handle this. You will see this in the WIFI settings;
Can you also screenshot the following from this site from your phone:
PUBG Server PingIf you have another phone or a PC, do also provide the same screenshot so we can compare.