shankar.nvsb
https://zentalk.asus.com/en/discussion/comment/90131#Comment_90131
To give a better idea of the issue
• Camera module gets stuck when zoomed in or zoomed out
• Camera module gets stuck ,inverts colours and also tilts the image when camera is flipped.
• Camera in other apps also crashes (like whastapp , instagram, Google pay)
Frequency - 9/10 times when camera is accessed
Build - Latest 17.1810.2005.153
You guys have to fix this issue soon as camera was its main selling point and we users are unable to use basic social meda apps or do any scan upi payments in India.
Attached is the video sample
https://us.v-cdn.net/6031231/uploads/0D28FQ3PAJAD/2020-06-18-11-53-25.mp4
View post
Got it repaired at the service center in Hyderabad. The technician said he had to replace the camera module. When I asked him what caused the issue he wasn't sure and said that the camera board has shorted because of some heavy load on the camera.
However, I don't remember any of these extreme load conditions that my mobile could have gone through.
I would suggest anyone having this problem to visit the service center and get it repaired within warranty period.
