Touch and Hold

[vikrantkarande5]

Please tell us some basic information before asking for help:
Model Name:Asus Max Pro M1
Firmware Version:WW-16.2017.2005.082
Rooted or not:not
Frequency of Occurrence:always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Touch and hold is not working on my asus max pro m1 device..
after restarting ,it is working fine for 2-3 minutes ,but again it is stop the working on my device...

[victor010]

Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue factory reset your phone after taking a full backup.

[vikrantkarande5]

victor2020

Hi, we'd request you follow the below steps:

1. Clear system cache.

2. Try the same under safe mode:

Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

3. If still you face the issue factory reset your phone after taking a full backup.

View post

I am done this process already .
But issue is still persist.